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CTI Capability Maturity Model (CTI-CMM) Handbook

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To build a successful CTI program, it’s essential to focus on the needs of your stakeholders and align your capabilities with their activities to create value for your organization.

Built by industry experts, the CTI Capability Maturity Model (CTI-CMM) can help your team build its capabilities and bridge the gap with stakeholders. Individuals from cross-organizational teams can use this Model to contribute to CTI program maturity.


Download your copy and join the community at cti-cmm.org.